Missing Order

Please see Tracking Your Order if you have not yet received your goods.

If you feel that your order has gone missing, please contact us as soon as possible, we shall do our utmost to help locate the goods. In some cases (incomplete addresses for example), goods may be returned to our premises by the shipping company. We shall endeavor to contact you as soon as any goods are returned to us in order to rearrange delivery.

If you have received your order but there are items missing, or the items you have received are wrong, please contact us immediately with your order number and the details of the missing or wrong items. We keep a record of all our files so are able to check exactly what has been sent to you.